When you own your own business, it’s inevitable that you will deal with demanding customers. You will quickly find that it’s not very enjoyable and not to mention stressful. Sometimes it can be a challenge to recognize these problematic customers from the start. Here are some things you should watch for…..
Never Ever Give Estimates Over the Phone. There will be times when a prospective customer insists that you give them an estimate over the phone. Trust me….never ever give phone estimates. What usually happens if you are hired over the phone is you end up pricing the job too low (just because you want and need the job) and every time you clean for that customer you are frustrated because you know you should be making more money.
Also what happens if you rush to get the job done, so it’s worth it to you. If you do an … Read More
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