On the Road Review: A New Car Buying Saga

With the leaves dropping, my driving lover and contractor-wife eventually succumbed to the fact that she wanted a new automobile. Her 2012 Equinox only had 85,000 miles, yet a rusting fender was a visual indignity she could no extended tolerate. A latest review of the Hyundai Tucson Hybrid also offered a reliable solution — a new crossover with more options, larger gasoline performance, furthermore a better guarantee.

By early November Kathy had completed her study she knew what shade she required, what trim amount and what bits and parts had been required — all inside of the scope of what she felt was a manageable price. That intended no navigation, no leather-based seating, but definitely a electrical power liftgate, a ability driver’s seat and selectable AWD.

With no inventory of her most popular mid-array hybrid model any where in Maine, we frequented 3 Hyundai sellers in hopes of securing a location on a list, or, commandeering an incoming Tucson. Dealer No. 1’s workers appeared wholly not invested in the simple fact that we wished a new vehicle, enable on your own that we had been in their showroom with money in hand. Dealer No. 2, on the other hand, experienced so lots of customers that the only dealer personnel that spoke with us was the helpful lady cleaning the restrooms. We acquired following the actuality that they experienced no stock, very little promising was on the way, and other than — you must definitely chat with our telemarketing workforce. Ok.

Possessing purchased a few incredibly unique vehicles around the web, I had no reservations about leaving Maine to uncover what we needed in our new Hyundai — specific blue paint (more value now for anything at all not white, black or silver) plus a factory-set up trailer hitch (a different ouch). However Kathy did not share my outright optimism for traveling across point out strains and favored paying out her dollars, if not close to home, at minimum at a dealer that she could arrive at devoid of a picnic lunch and a nap.

Dealer No. 3 was our final vacation resort if a thing excellent didn’t arrive out of this experience, we would regroup and pursue yet another selection. We had currently had some electronic mail dialogue with this retailer. It was transient, but in depth and qualified. The story experienced not been unique apart from that they leaned much more robust to the side of buying what Kathy wanted, somewhat than waiting — and hoping — that one thing like, or near to, her desired Tucson would arrive, somewhere.

She patiently talked over her selections. She pushed really hard from the need for a $1,000 nonrefundable down payment and the dealership relented — part way, examining “only” $500. The price tag would be total retail — no rebates, no no cost flooring mats, no discount coupons for totally free winter season tires, nothing at all but the complete sticker price tag and “you must truly feel great that we really don’t include any additional markup.” How did car-shopping for instantly come to be even less warm and fuzzy?

Your shiny new Tucson will arrive in 8-12-months, they said as we still left the dealership — due to the fact we held a real client purchase and would obtain preference in the establish program in South Korea.

Before Thanksgiving, I swapped out the summer season tires for the studded snow tires and wheels on the Equinox. Tendencies in the market did not help the dealership’s order define, as the chip disaster was having worse.

I also sourced a substitute entrance fender for the Equinox in early December, as that rust place was now a gap. Several “car recyclers” lacked an Equinox fender — of any coloration — but a single supplied to purchase me a new one particular, for 40 per cent fewer than the Chevy dealer made available. Offer! A week afterwards, I took the primer-coated fender to a relative’s body shop in Lisbon. After four to 5 hours of labor at property, voila! The new fender renders the Chevy’s body like new again.

By the close of December, no word from the dealer. Eight weeks have handed considering that purchasing the Tucson.

Jan. 31 sneaks up. Twelve months have passed. The salesperson phone calls however no determination on the get.

At the finish of February, I ship an e-mail inquiring about the position of our new car purchase. Nevertheless no commitment from the manufacturing unit that the purchase “is in the queue.” Sixteen weeks due to the fact Kathy’s order was put.

By mid-March, mud time is mixing it up with spring snowstorms. Very good factor we set the snow tires on the Chevy. Nevertheless no word on the Tucson.

Now there is an sector shortage of wiring harnesses, thanks to the war in Ukraine. Consumers are experiencing larger costs for new and employed vehicles, even though source is way driving need. Increasing gasoline selling prices could change the dynamic for some specific products, but all automotive purchasers are confronted by a totally changed shopping for experience.

Does not look like the Equinox is leaving us whenever soon.

Next week: Mitsubishi Eclipse Cross SEL

Tim Plouff

Tim Plouff has been examining automobiles in the webpages of The Ellsworth American weekly for almost two a long time.

Tim Plouff